Privacy Policy

Last updated: February 9, 2026

1. Introduction

Our Story Together ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at ourstorytogether.ca and our related services (collectively, "the Service").

2. Information We Collect

Information You Provide

Account information (name, email address, profile photo) via Clerk authentication
Date entries, journal notes, memories, and photos you upload
Partner linking information and shared content
Wishlist items, goals, and preferences
Support messages and contact form submissions
Payment information (processed securely by Stripe — we do not store card details)

Information Collected Automatically

Device and browser information
IP address and general location data
Usage patterns and analytics data
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Create and manage your account
Enable partner linking and shared features
Generate personalized date suggestions using AI
Process subscriptions and payments
Send transactional emails (invites, notifications, confirmations)
Provide weather-based date recommendations
Respond to support inquiries
Monitor and analyze usage for improvements
Detect and prevent fraud or abuse

4. Third-Party Services

We use the following third-party services that may collect or process your data:

Clerk — Authentication and user management
Stripe — Payment processing for subscriptions
Resend — Email delivery for invites and notifications
Sentry — Error tracking and performance monitoring
Ahrefs — Website analytics
OpenAI — AI-powered date suggestions and curation

Each of these services operates under their own privacy policies. We encourage you to review their respective policies.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

With your linked partner (shared date entries, plans, and memories)
With third-party service providers who assist in operating the Service (as listed above)
If required by law, regulation, or legal process
To protect the rights, property, or safety of Our Story Together, our users, or others

6. Cookies & Tracking

We use cookies and similar technologies to:

Keep you signed in to your account
Remember your preferences (e.g., dark mode, theme)
Analyze site traffic and usage patterns

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of the Service.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain data processing
Request a portable copy of your data
Withdraw consent at any time

To exercise any of these rights, please contact us at the email below.

10. Children's Privacy

The Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected data from a child under 16, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notice. The "Last updated" date at the top of this page reflects the most recent revision.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at hello@ourstorytogether.ca.

Read our Terms & Conditions